Customer solution: Raw material inspection in the polymer industry

Reliable, customised industrial PCs for 24/7 use

Customer

Developer of quality control and measurement systems

Locations

International

Employees

51 – 200

Challenges

The highest quality standards are essential in the polymer industry – especially when inspecting raw materials and testing surfaces. Our customer, a developer of quality control and measurement systems, needed a powerful computer system for its machines, which are used to inspect various raw materials. The technical specifications were particularly strict: As part of a second-source strategy, the hardware used had to be identical to that of an alternative supplier. In addition, the BIOS had to be customized to display the customer logo at system startup.

Solution

To meet the customer’s specific requirements, we have developed a customized 4U 19-inch industrial system. The system was configured without a dedicated graphics card as the customer integrated their own frame grabber cards. To ensure a seamless installation, we have adopted the card holders defined by the customer. Special filter mats have also been integrated according to customer specifications and are individually installed in our production facility.

We also customized the BIOS settings to the customer’s exact specifications and implemented custom branding so that the company’s logo would appear in the BIOS when the system booted. This precise customization ensures that the system fits perfectly into the customer’s existing second source strategy.

Customer benefits

This close collaboration allowed the customer to quickly and accurately customize the systems to meet their specific needs, ensuring that they could always count on flexible and targeted support. Thanks to the long-term availability of the systems, he was able to build on a stable infrastructure for the long term. Thanks to our ability to respond quickly when support was needed, the customer was always helped quickly when problems arose.

The exceptional reliability of the systems is particularly noteworthy: with only one incident out of 300 units delivered, our solutions prove their robustness in 24/7 operation. As a result, the customer benefits from a long-term, reliable and efficient solution that meets the highest requirements and fulfills customer expectations with a convincing price-performance ratio.

Related products

Mayflower®-II-Q470E

High quality 19″ 4U system for demanding industrial applications in harsh environments

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